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Terms of Use


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This Agreement is between Pavement Planet Inc. and you (“you” or “Customer”). This Section sets forth the terms and conditions which apply to the use by you of the Pavement Planet Inc. Sites (as defined below) and any other subscription product or service offered for sale by Company and/or its affiliates (collectively, “Company “). The right to use any product or service offered by Company is personal to you and is not transferable to any other person or entity. Company reserves the right to make changes to the Company sites, policies, and these Terms at any time without notice.

1. Use of the Company Sites.
The Company Sites contain links to other Web sites, resources and advertisers. Company is not responsible for the availability of these external sites nor does it endorse or is it responsible for the contents, advertising, products or other materials made available on or through such external sites. Under no circumstances shall Company be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to a user in connection with the use of or reliance on any content, goods or services available on such external site. You should direct any concerns to such external site’s administrator or webmaster.

2. Disclaimer of Warranty; Limitation of Liability
Company neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the Company sites, nor for any offensive, defamatory or obscene posting made by other website visitors. Under no circumstances will Company be liable for any loss or damage caused by your reliance on information obtained through the content on the Company sites. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Company sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.

3. Indemnification.
You agree to defend, indemnify and hold harmless Company, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use by you of the Company Sites, including claims by other users of your equipment, access, products or membership.

4. Shipping.
Our standard shipping times are estimated between 5 to 7 business days within the United States. Our rush shipping times are estimated between 1 to 3 business days within the United States. For international orders, we ship via United States Postal Service. Generally, international shipments take between 10 to 28 business days unless there is a customs related delay. International rush shipments are estimated between 5 to 10 business days unless there is a customs related delay. If you have not received your order within 28 days from your original purchase date, please contact us to request an update or reshipment of your order. If you entered the wrong address on our order form and we are forced to reship your package, there may be an additional shipping charge equal to your original order.

5. Cancellation Policy.
Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to the high volume of orders we receive we will be unable to cancel an order after submitted. Please order carefully.

6. 30 Day Return Policy.
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within Thirty (30) days of your purchase date. Your complete satisfaction is our ultimate goal. You may return any item shipped by Company, keeping the following in mind:

• You should return the item to us within 30 days of your purchase date.
• We do not accept items back that have been opened or used. Opened Items are Non Refundable.
• Shipping and Handling Fees, if any, are Non Refundable.

Privacy Policy
EFFECTIVE DATE: January 1, 2013

This Privacy Policy (Policy) discloses the practices of Company concerning personal information we obtain about you. By using Company, in any way accessing Company, or using other services of Company (collectively the Services), you are accepting the practices described in this Policy.

This Policy notifies you of: (a) what personal information of yours is collected when you access Company and/or use the Services or purchase any product; (b) how the information is collected; (c) how the information is used and shared; (d) our efforts to maintain the security of Sensitive Information; and (e) other details concerning your personal information and our policies.

This Policy does not apply to the practices of companies that Company does not own or control, or to people that we do not employ or manage.

The Company uses Google Analytics to help analyze how our visitors use this site. Google Analytics uses “cookies”, which are small text files placed on your computer to collect standard internet log information and visitor behavior information in an anonymous form. Note the deliberate emphasis of anonymous, as no personally identifiable information is collected about you unless you explicitly submit that information via a fill-in form on this website. So if we need personal information from you – for example your email address to register to our mailing list – we will ask for it and you will have the option to provide it or not.

The anonymous information generated by the cookies about your use of this website (including your IP address) is transmitted to Google. This information is then processed to compile statistical reports on website activity for PavementPlanet.com only. We use these reports to evaluate aggregate visitor usage so that we can optimize the content and its marketing to better meet your needs. We consider this essential to operate PavementPlanet.com as a service to our visitors.

Your IP address is collected purely for the purpose of determining geographic location of visits to an accuracy that is typically within a 25 mile radius. We will not link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form. Google will not associate your IP address with any other data held by Google.

In summary, your anonymity is safe. That is our personal commitment to you as a valued visitor and potential customer.

When Personal Information is Submitted
If you purchase one of our products, submit a “contact us” form submission, share a success story, or inquire about our wholesale/retail program, your name and email address will be requested, as well as other potentially non-specific demographic information. For example, your language preference, gender, and/or location. We do this firstly to ensure you are not a robot or spammer, and secondly because the more information we have on actual people (as opposed to cookies), the better we can understand what content is of interest to our visitors. If you wish your personal information to be removed from PavementPlanet.com, simply contact us at support@pavementplanet.com and we will do this at the earliest possible opportunity. Please note that in removing your personal details, all of your associated content will be deleted.

Further information
For further information about how Google Analytics uses cookies and IP address data, please visit: http://www.google.com/intl/en/analytics/privacyoverview.html

Information Collection and Use
Information collected by Company is stored in a single, secure database, accessible only by Company. Company collects information from our paying customers or other persons who use, attempt to use, or purchase Company products or the services at several different points and from different sources, all or some of which may apply to you.

* Registration
When you sign up as a customer or potential customer, we ask for, and you are required to give, your name, address, zip code, telephone number, email address, credit card or checking account number, and credit card expiration date. Once you register as a customer with us, you are not anonymous to us.

* Cookies
Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser.

* Log Files
Company automatically receives and records information on its server logs from your Web browser, including your IP address, cookie information, and the page you requested. We use IP addresses and cookies to analyze trends, administer the site, track members and users movements, and gather broad demographic information for aggregate use. IP addresses are not linked to your personal information.

Use of Information
Information we collect is generally used for the following purposes:

1. To build features that will make the services available on our site easier to use. This includes faster search requests, better member support and timely notice of new services and special offers.

2. To improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs.

3. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. At times, we may look across multiple members or users to identify problems or resolve disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases.

4. Sharing of Information. We may use the personal information that you supply to us and we will bring selected retail opportunities to you via direct mail, email, online and telemarketing. Company may sell or rent aggregated statistical information and user, member or former member specific information, including name, address, telephone number and payment information, to our marketing partners or other third-parties. If you want Company to stop sharing information it has about you in the future, you may notify us of this fact by contacting Company’s Member Services department.

We reserve the right to disclose personal information, including Sensitive Information, when we believe that such disclosure is appropriate to comply with the law or a request by a government official, to protect the rights or property of Company, or to enforce our Terms and Conditions of Use. In the event that Company or substantially all of its assets are acquired by a third party, member information and Sensitive Information may be some of the transferred assets.

Use of Data Collected
We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, send SMS alerts or notification, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.

Agents
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from member lists, analyzing data, providing marketing assistance, processing credit card payments, and providing member services. They have access to personal and Sensitive Information needed to perform their functions, but may not use it for other purposes.

Special Offers and Announcements

Active customers and former customers will occasionally receive information on products, services, special deals, and a newsletter.

Security
Company takes every precaution to protect our users and members Sensitive Information, both online and offline. Your Sensitive Information is password-protected for your privacy and security. Sensitive Information is encrypted and is protected online with the best encryption software in the industry – SSL.

Sensitive Information is also protected offline in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or member services representative) are granted access to Sensitive Information. Furthermore, all employees are kept up-to-date on our security practices and changes in those practices. Finally, the servers that we store Sensitive Information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to us using Company online contact form.

Other Sites
Company forwards users and members to other sites. Please be aware that Company is not responsible for the business and privacy practices of these other sites. We encourage you to be aware of this when you leave our site and to read the legal notices and privacy policies of each and every website you visit.

Correction/Updating Personal Information
If a members personal information changes we will endeavor to provide a way to correct or update that members personal data provided to us. Visit our Customer Care section to update

Notification of Changes
If we decide to change our Policy, we will post these changes on our Homepage or provide other notification of our revised Policy so our users and members are always aware of what information we collect, how we use it, and when we disclose it.

Childrens Online Privacy Protection
Company serves general users of the World Wide Web. We support and comply with the Childrens Online Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. Children under the age of 18 may use Company only with the involvement of a parent or guardian.